Frequently Asked Questions

Yes. Automate The Trades supports New Zealand painting and plastering businesses, with New Zealand defaults for GST, currency, addresses, phone numbers, timezones, and trade rates. Xero, MYOB, and QuickBooks accounting sync are supported.

No, Automate The Trades works alongside your accounting system. We handle the job management, quoting, and scheduling side of your business, then push customers, quotes, and invoices into Xero, MYOB, or QuickBooks.

Once you're logged in, choose Xero, MYOB, or QuickBooks and give us access. We'll then keep customers, quotes, and invoices synced with the selected provider.

New organisations are set up with New Zealand defaults for GST, currency, addresses, phone numbers, timezones, and trade rates. You can edit the included rates, use your own charge-out structure, and keep quoting in the right local currency before sending approved work into accounting.

Most businesses are up and running within an hour. Connect your accounting provider, add your team, and you're ready to go. We also offer free onboarding calls to make sure you get the most out of the platform from day one.

Yes. Most trials start by turning an existing quote, template, or live enquiry into a proper ATT workflow. You can create the quote with Mate, convert accepted work into a job, schedule the crew, and then prepare invoices from the same record.

Contractors don't need to log into the system at all. They receive job details via SMS or email with all the info they need - address, dates, scope of work, and any attached documents. Each message includes a link where they can provide updates on the job, confirm attendance, or flag any issues - no account required.

Yes. ATT is built for painting businesses where the owner is still carrying too much in their head. You can use Mate to create quotes, keep jobs moving, schedule staff and contractors, manage invoices, and see what is happening without rebuilding the admin at night.

Yes. ATT helps new contractors start with clearer quoting, rates, customers, and money habits. If you are going out on your own or thinking about it, start by automating your quoting so you can price work properly before adding the heavier job-management workflow.

No. Good administrators are the backbone of many trade businesses. ATT helps them by collecting cleaner information from the team, jobs, invoices, contractors, and customers so they spend less time chasing details and more time keeping the business moving.

Absolutely. When you sign up, you get a 14-day free trial of our Professional plan - no credit card required. You get full access to all features during your trial, so you can properly test how your AI assistant fits your workflow before committing. When your trial ends, you simply choose a plan and subscribe.